Terms and Conditions
Last updated: 21st May 2025
Welcome to Wild Soul Grove. These Terms and Conditions govern your use of our website/app, services, courses, events, and products. By accessing our site or booking any service, you agree to be bound by the following terms.
1. About Us
Wild Soul Grove is a UK-based business offering spiritual coaching, identity work, shamanic healing, rune readings, cacao ceremonies, and related wellbeing practices. All services are delivered by Joe Mugan, Founder and Lead Practitioner.
2. Nature of Services
All services offered are intended for personal growth, spiritual development, and wellbeing support. This includes but is not limited to:
One-to-one spiritual coaching
Shamanic healing sessions
Rune readings and casting
Cacao ceremonies and cacao product sales
Group workshops, courses, and retreats
These services are not a substitute for professional medical, psychological, psychiatric, legal, or financial advice. We do not diagnose, treat, or cure any medical condition.
If you are experiencing mental health challenges or require medical attention, we advise that you seek guidance from a qualified healthcare professional.
3. Client Responsibility
By participating in any session, ceremony, or course, you agree that:
You are over 18 years of age (unless otherwise agreed in writing).
You take full responsibility for your own physical, emotional, and spiritual wellbeing.
You are fit to participate in the sessions and will inform us of any relevant physical or mental health conditions before your session.
You understand that spiritual or energetic practices may evoke strong emotions or unexpected insights and will seek appropriate support if needed.
4. Disclaimer
The content and services provided by Wild Soul Grove are offered for spiritual and personal exploration. While they may bring clarity, transformation, or emotional release, no guarantees are made about specific results or outcomes.
All intuitive guidance, including through runes and shamanic practice, is symbolic and open to personal interpretation. These offerings are for reflection, not for prediction or instruction.
5. Cacao Ceremonies and Products
If participating in a cacao ceremony or consuming our cacao:
You confirm you have no allergies or contraindications to Theobroma cacao.
You accept full responsibility for any reaction you may experience.
You understand ceremonial cacao contains naturally occurring compounds (such as theobromine) and should not be consumed if you are pregnant, breastfeeding, or on certain medications (e.g. antidepressants, heart medications) without consulting your doctor.
6. Bookings, Payment & Cancellation
Bookings:
All bookings are taken through Acuity Scheduling or a similar integrated platform. By booking, you agree to these Terms and Conditions.
Payment:
Full payment is required at time of booking unless agreed otherwise. For multi-week programs, you may be offered a payment plan.
Cancellations:
Cancellations with 48 hours’ notice or more may be rescheduled or refunded.
Cancellations made within 48 hours of the session are non-refundable unless under exceptional circumstances.
You may transfer your booking to another person with advance notice and consent from Wild Soul Grove.
7. Use of Website and Content
All content, text, images, course materials, and intellectual property on this website/app are the property of Wild Soul Grove and may not be copied, reproduced, or redistributed without permission.
8. Privacy Policy
Your personal data is stored securely and used only to manage bookings, communications, and service delivery. For more information, see our Privacy Policy.
9. Limitation of Liability
To the fullest extent permitted by law, Wild Soul Grove is not liable for any loss, damage, or injury arising from your participation in any of our services or your use of our website/app or products.
10. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Contact
For questions, concerns, or accessibility support, please contact:
Joe Mugan
Email: connect@wildsoulgrove.co.uk
Website: www.wildsoulgrove.co.uk